Once your slot is confirmed on WhatsApp, a trained phlebotomist arrives at your address within the chosen window with sealed, single-use collection kits.
The technician verifies your name, the requested panel and any fasting requirement before collection. Vials are labelled in front of you.
Samples travel to the partner laboratory in temperature-controlled transport. Turnaround time depends on the test, ranging from same day to a few days for specialised panels.
Reports are shared digitally. If any value needs urgent attention, always follow up with a doctor rather than waiting for a routine consultation.